Tag Archives: Improvement

Blast from the past! What’s changed in 15 years of leadership and service improvement?

Back in the late 1990s, I was fortunate enough to find myself working as a programme manager in a district general hospital in Ipswich, Queensland, Australia. I was there for a year to support the hospital’s contribution to phase 2 of a national improvement project, the National Demonstration Hospital Programme. The hospital had initiated three [...]

Comments ( 0 )